AICR Summer Event

Yesterday’s AICR United Kingdom summer event at Bicester Village had the right balance of luxury shopping, cocktails & nibbles, and hospitality networking.

Many thanks to Marlyn Brunke, Adrien Lecerf & the committee for organising this great day out, and to Sarah Chéri-Zécoté & her team for the VIP treatment. 

Enjoy your well-deserved holidays and see you all again in September at the next London event!

DoubleTree Ku'damm Berlin

Overlooking Los Angeles Platz, DoubleTree by Hilton Berlin Ku'damm is in walking distance from the Kurfürstendamm, the Kaiser Wilhelm Memorial Church and Berlin Zoological Garden. 

Managed by Event H otels, this recently renovated and Green Key certified hotel offers 420 comfortable rooms & suites, the restaurant Berlin Eatery, and 10 modern meeting rooms.

Our Senior Consultant Raad Masarwah had a great time consulting & training their Front Office team on ways of boosting revenue and enhancing guest experiences further.

Raad looks forward to following everyone’s progress and wishes you a very successful summer!

Fab evening at The Londoner

The Londoner Hotel is known as the world's first ‘super boutique hotel’, with 8 floors above Leicester Square – and 8 more below! 

We definitely had a super evening at tonight’s AICR UK event. Many thanks to Amandine Breteau and the committee for organising, to Michael Cheung & his fabulous team for hosting, and to our fellow sponsors HotelPartner for sponsoring.

Le Petit Beefbar Edinburgh

Our Senior Consultant Raad very much enjoyed travelling to beautiful Edinburgh and had a great time training and coaching the amazing Le Petit Beefbar Edinburgh team. 

The first Scottish residence of Beefbar Global has opened its doors in the historic InterContinental The George. 

Many thanks for organising all aspects of our F&B Sales Culture Training, and a special thank you to their Head Chef for the delicious team lunch. With your support, we will boost results and enhance guest experiences further.

Welcome back to IC Park Lane!

It was a great pleasure to return to the InterContinental London Park Lane for tailored training and personalised coaching sessions with their amazing Reception, Club & Guest Relations teams. 

Many thanks to their FO management for the meticulous organisation and openness to our suggestions, and to all their associates for the warm welcome and eagerness to learn new sales techniques. We look forward to following your progress and wish you a very successful summer!

A great day in Mayfair

After a successful training day in Mayfair, it was just a short walk to the AICR event at Claridge's.

Many thanks to Amandine Breteau & the committee for organising, to Johanna Dlugosch & the entire team for hosting, and to Gold Key Media for sponsoring a fabulous evening!

Hospitality Podcast

50 Shades of Hospitality is a global podcast hosted by the Swiss Hospitality Guild. Dedicated to learning from industry players around the world, it consists of a series of around 100 conversations with international hospitality and tourism experts. 

Many thanks to Crystal Cavin and Egidio Marcato for inviting us as guests, and for giving us the opportunity to share our thoughts on the importance of investing in hotel teams. You can now listen to our conversation on all major podcast streaming services.

AGM at Raffles London

Tonight’s Annual General Meeting of the AICR UK took place at the spectacular Raffles London. Many thanks to Philipp Leboeuf and the entire team for hosting and to our friends Impact London for sponsoring this special evening. 

We would like to thank Thomas Reesink for his creative leadership & great support, and congratulate the newly elected President Amandine Breteau. We wish you & the new committee all the best and look forward to continuing our successful partnership!

Getting ready for Athens

As proud sponsors of the AICR UK, it was a great pleasure to spend time with the UK's Best Receptionist Sonia Bharj at Pan Pacific London. 

During a tailored training & coaching session, we worked on further enhancing her upselling & cross-selling skills and helped to prepare her for the international competition. 

We wish Sonia, her managers and all supporters a fantastic trip to Athens and keep our fingers crossed for the AICR World's Best Receptionist finals!